| Shipper Logistics |
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Customer satisfaction has been the most common and valued Key Performance Indicator across industries. Achieving this KPI requires optimized integration of resources, processes, relationships, tools and techniques within the extended enterprise - that spans across the supply chain. Overheads, costs and risks increase when the business processes involving logistics - both inbound & outbound, across the supply chain are mishandled - more so when cross-border transactions are involved. Since the last two decades, companies have started focusing more on their key strengths and competencies and so outsourcing has become more a necessity than a preference. Outsourced logistics either to third party or a separate division/ department within the holding company requires close monitoring by both the companies and their logistic providers. Employing the right Supply Chain IT solution for performing the tactical operations as well as to facilitate decision making has been a challenge for Logistic companies/ Divisions of shippers/ traders/ manufacturers . This is because, they are answerable to two tiers of customers - One - their parent companies or customers and second - their customers' customers. The IT System they need has to be more than a tool or a reporting system or a complex optimizing engine that are typically offered by most of the solution providers today. It is ideally a combination of all the three with ability to interoperate with III party systems. The right IT system for Supply Chain execution, monitoring and decision-making should enable automation as well as exception management. It should support EDI communication as well as manual order entry. It should allow access to local/ enterprise users as well as to business partners outside the firewall. It should provide information to top management as well as allow operational users to perform transactions. It should make information available for every affected party at the same time, in an appropriate and customizable structure and format. has been built keeping these complex and complementary business requirements in perspective. It supports modules that facilitate transactions performed across various departments within the logistic operations and across the supply chain. The application has been built with the recognition that cross-border transactions need exhaustive functionality since multi-countries and versatile business processes are involved. It provides a comprehensive supply chain execution platform that provides visibility, supports collaboration, helps cost elimination across the supply chain elements and allows easy configurability to suit to unique variations in business processes that may apply to any and every customer environment.Click HERE for our Visilog flyer |
| Last Updated on Thursday, 02 April 2009 14:47 |